We cannot accept returns due to the nature of the product. However, if you are not satisfied with your product please contact us so that we may make it right.  

You can contact us for any concerns at info@genesisroasters.com

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.

Refunds
Refund are on based on each circumstance. Please contact us with your concern and we will be happy to help you. If there a return is needed there is a 5% processing fee.